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Privacy Policy

Effective December 23, 2021

 

 

Introduction

These Privacy Policy (“Privacy Policy”) apply to the use of the website and products provided by OTTOBIKE CO., LTD. (hereinafter also referred as “OTTOBIKE”, “we” or “us”).

We take your privacy very seriously, and we are committed to protecting and respecting your privacy. In this Privacy Policy, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We will comply with proper and applicable data protection laws, including the General Data Protection Regulation (GDPR).

We encourage you to read this Privacy Policy carefully as it contains important information about the following:

  • What information we may collect about you;
  • How we will use the information we collect about you;
  • Whether we will disclose your details to anyone else;
  •   The way we keep your information; and
  • Your choices and rights regarding the personal information you have provided to us.

 

This Privacy Policy applies and has effect in respect of all services and other products, software, made available by us, as well as any other online features relating to the website and its content (“Service(s)”). The Services may contain links to services owned and operated by third parties. We may also use some third-parties software or products to provide you with the Service properly. If we do so and provide third-parties of any personal data you can be sure the transfer is legal and secured. These third-party services may have their own privacy policies and we recommend that you review them. They will govern the use of personal information that you submit or which is collected by cookies and other tracking technologies whilst using these services. We do not accept any responsibility or liability for the privacy practices of such third party services and your use of these is at your own risk.

 

We may make changes to this Privacy Policy in the future. If there are any material changes to this Privacy Policy, you will be notified by posting a notice on the website prior to the change becoming effective. You should check this page from time to time to ensure you are aware of any changes. If you do not accept any changes made to this Privacy Policy, please discontinue the use of the website and the Services.

If you have any questions or comments about this Privacy Policy, please contact us at info@ottobike-group.com.

What information we may collect about you

We may collect personal information that you voluntarily provide to us when you register on our website, express an interest in obtaining information about us or our products and Services, when you participate in activities on our website or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and our website, the choices you make and the products and features you use. We may collect and process the following information which may include your personal data:

  • names; phone numbers; email addresses; mailing addresses; job titles; data collected from surveys; usernames; passwords; contact or authentication data; information you provide when using our products (e.g., business name, business email, business address, business fax, company website, etc.); and other similar information.
  • your existing social media account details, like your Facebook, Twitter or other social media account.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

We may automatically collect certain information when you visit, use or navigate the Website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our website and other technical information. This information is primarily needed to maintain the security and operation of our website, and for our internal analytics and reporting purposes. Like many businesses, we also collect information through cookies and similar technologies.

How we will use the information we collect about you

We may use personal information collected via our website for a variety of business purposes. We will use information about you for delivering our Services to you under the terms of use agreed between us. The processing of information in this way is necessary for us to provide you the Service properly and to ensure the features function properly so that you have the best Service possible.

 

We further process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. Your personal data will only be disclosed or otherwise transmitted if this is necessary to implement the contract, render our Services or you have given your prior consent.

 

Moreover, we may use the information we collect or receive: to facilitate account creation and logon process, to manage user accounts, to request feedback, to protect our Services, to enforce our terms, conditions and policies for business purposes, to comply with legal and regulatory requirements or in connection with our contract, to respond to legal requests and prevent harm, to fulfill and manage your orders, to deliver and facilitate delivery of services to the user, to respond to user inquiries/offer support to users, to send you marketing and promotional communications, to send administrative information to you, to deliver targeted advertising to you.

 We do not collect personal information from anyone under the age of 18. If you notice we collect and process personal data of anyone under this age, please contact us. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this Policy by instructing their children never to provide personal information through the websites or Services.

Whether we will disclose your details to anyone else

We keep your information confidential, but may disclose it to our personnel, suppliers or subcontractors insofar as it is reasonably necessary for the purposes set out in this Privacy Policy. We may share with third party your data that we hold based on the following legal basis:

  • We may share your data if you have given us specific consent to use your personal information for a specific purpose.
  • We may share your data when it is reasonably necessary to achieve our legitimate business interests.
  • Where we have entered into a contract with you, we may share your personal information to fulfill the terms of our contract.
  • We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
  • We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
  • We may share your data with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work.

We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy notice. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.

 The way we keep your information

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law.

We have no obligation to keep your personal information for longer than three (3) months past the termination of the user’s account. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or we will securely store your personal information and isolate it from any further processing until deletion is possible.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk. You should only access the website within a secure environment.

Your choices and rights regarding the personal information you have provided to us

If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent. You have the following rights over the way your personal data are processed:

  • You have the right to request a copy of the personal information we process about you and to have any inaccuracies corrected.
  • You can ask for supplying, correcting or deleting personal information held about you.
  • You can ask us to restrict, stop processing, or to delete your personal data.
  • You can withdraw your consent for data processing.
  • You can obtain a copy of your personal data, which you can use with another service provider